Privacy Policy

As you interact with us online to place orders and purchase our products, we seek to understand your needs better by collecting some information in the process which will improve the service we provide to our customers/visitors. Please see below our Private Policy to be informed what, how, and why is this data relevant to you and our business

Buono Italian Ltd. in line with the General Data Protection Regulation (GDPR) aim to inform and protect our customer’s fundamental rights to privacy and protect personal information gathered by the interaction obtained when using our services. We are committed to handle your data respectfully, fairly and transparently as specified by UK laws

As you interact with us, online, using our app, phone, through our store, email, or any of our social media platforms, we collect data that is relevant to our business based on information provided by our customers/visitors.

Data We Collect

About you: Identity, DOB, Sex, Address in order words personal information submitted by you (Our customer/Visitor) when using our service.

Financial Information : Payment details, type of payment, and any other financial information submitted by our customer/Visitor when paying for our service.

Your account: Time of purchase, Internet Protocols IP, your email, login ,feedback, purchase history and any relevant information when we set you up for an account with us etc.

For Marketing purposes we may use specific information about you.

Identity data such as your name, username, date of birth or similar identifier;
Contact data such as billing address, delivery address, email address, telephone and mobile phone numbers, passwords;
Financial data includes bank account and payment card details;
Technical Data includes your login data, time zone setting and location, operating system, platform and information about any device you have used to access our services (such as your device’s make and model, browser or IP address);
Any feedback you give to us, including by phone, email, post, or when you communicate with us via social media;
Information about the services that we provide to you (including for example, the things we have provided to you, when and where, what you paid, the way you use our products and services, and so on);
Information captured by our CCTV, if you visit any of our premises;

Your Data & Third Parties

Under no circumstances seek to share, sell information you provide to us with third parties

Why do we use your data

To improve our services based on your needs
To understand what products and services are more popular and which are not
For the general marketing of our products and services
To manage any registered account(s) that you hold with us and to verify your identity
For safety and security, crime and fraud prevention;
Under your consent, we may contact you for promotional and marketing purposes.
As a member, we (under your consent) will send you newsletters, Menu leaflets and relevant business information

Your Rights

If you do not want us to use your data (as explained) please contact us at buonoitaliancafeltd@gmail.com and let us know your decision in writing.

You have the right to access a copy of the personal information by contacting us on the above email
Asking us to correct inaccurate personal information we hold about you;
You have the right to withdraw your consent to the usage of your data at any time

Your data will only be used as explained in this policy and for the purposes set out above. If you wish to exercise any of the above rights, please contact us in writing by email : buonoitaliancafeltd@gmail.com or post (see below)

Should you have any questions or concerns with regards to your personal information, they way it is handled by us, or about this policy please do not hesitate to contact us:

By email: buonoitaliancafeltd@gmail.com
By post: Buono Italian Ltd, 73 High Road, Bushey Heath, Bushey, Hertfordshire, WD23 1EL

Policy Change and Updates

We reserve the right to modify this privacy policy at any time. It is advised our customers and visitors review it regularly.

Should any material changes are made, we will take appropriate steps to notify you and point you where it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.